I am writing this letter to express how happy I am with Mike and Sacramento Custom Pools. I interviewed 3 different companies, and the first one said he’d give a generic Jacuzzi for a cheap price with no adjustments toward the vision I wanted. The second one said that it was impossible to run pipes underground to my desired location. Mike was the 3rd one and not only did he listen to my vision and told me it was accomplishable, he went home and designed the plan inch by inch and emailed it to me. I went with his higher price, because I knew I would be dealing with someone who would address my concern and shape the Jacuzzi to my vision of my yard. He created an Aztec style pyramid with waterfall, as a Jacuzzi. Amazing. He also installed iPhone compatibility which makes controlling the whole system an awesome dream to work with.
Thank you, Mike and Sacramento Custom Pools
We write this letter to highly endorse Mike Kwiatkowski and Sacramento Custom Pools. We have had the good fortune of having Mike and his company perform a sizeable backyard remodel for us. The end result is very pleasing and we are enjoying it immensely.
Our main focus of the remodel was to create an entire new pool where there was an existing small, older pool. In addition to this pool remodel/creation, we also wished to have our entire backyard wired for a sound system, wired for lights, remove old cement decking and create a new backyard courtyard and pool deck. Ultimately 8 outdoor speakers, 6 outdoor lights, new level landscaping, new concrete patio/pool deck, and an entire new pool with solar heating was done. Throughout the entire project with all of its trials and tribulations Mike remained very easy to deal with, highly affable, highly available, and extremely pleasant. He takes time to listen, tries to come up with solutions, and is a problem solver. He has always made the extra effort whether it was on weekends or evenings to come to make sure things are in order. Finally, customized solutions are his specialty. I truly think making pools and backyards is exciting to him; he truly loves his job!
Our major focus was a new pool. Mike was extremely adaptable and flexible. Last minute decisions and changes were not a problem. He served as a great guide to designing the pool, making it functional as well as aesthetically pleasing. He took us to other projects in the area to show us what to expect. He hovered over the demolition team, the gunite team and the pool surfacing team to make sure there were no mistakes. His assistants were understanding as well and were willing to undo things to build them to our liking. We built adjoining above ground spa, planters, and waterfall with this pool. These “extras” have made the already majestic pool more beautiful and are great. Custom stone work, tile work and grouting has made our pool unique as well. Minor issues with these custom items were continually met with the response “, we can do it for you.” However, Mike also gave us the benefit of his experience and told us when he thought something would not look right or would be out of place.
The new concrete decking around the pool and in our courtyard was done with precision and looks excellent. It fits in perfect with the pool and has transformed the look of our backyard. The lighting and sound was well conceived, and the final product is outstanding. For the future, additional sound and lighting will be easy to add this updated system.
Overall, Mike and his team had a positive attitude, they were flexible and eager to customize, and remodeled our backyard over a 2 month period. We will highly recommend him without reservation for any future backyard remodeling. We have already Mike know that he may bring future clients to our backyard as an example of his great work. We will gladly serve as a reference for Mike and his crew, and future clients may also call us for more input as well.
Indro & Valleri Chakrabarti
It is my pleasure to write this recommendation letter to endorse Sacramento Custom Pools. We recently moved to El Dorado Hills, and hired Mike and Sacramento Custom Pools to put in a pool, patio, lawn, sprinkler system and other projects for us in our backyard. We had not yet moved in to the house when the project began, so Mike managed the bulk of the project without our supervision. Mike helped us through each step of the process with the pool starting with the type of pool we wanted, the size, and finally, the overall design. He was incredibly accessible and was always available day or night to answer my questions. The finished product is just beautiful. Mike’s suggestions and artistic touches really make the pool unique. The stone work and waterfall from the spa to the pool really make it stand-out! The patio is also a perfect size and the color/stain match our pool and home very nicely. Mike was very responsive to our questions and concerns. The Sacramento Custom Pool team was easy to work with and completed all the minor tweaks without request and in a timely manner. It is our pleasure to whole-heartedly endorse Mike at Sacramento Custom Pools for your pool and backyard design- you won’t be disappointed!
Scott J. Sagaria, Esq.
Our family wanted to put in an in-ground pool and we knew finding the right builder can be a huge task in itself. It so happened our neighbor was also putting in a pool and was very happy with their builder in both workmanship and customer service. We found out they were using Sacramento Custom Pools. We met with the owner of Sacramento Custom Pools, Mike Kwiatkowski and soon developed a very good rapport. His philosophy is customer satisfaction and 100% absolute customer service.
From designing of the pool and the layout, all the way through to the actual construction. He was always available and never pressured us in any way.
After we agreed on a design, and we went through quite a few, Mike set up a timeline and construction started. Mike made the actual process of building a pool an enjoyable experience. His reliability and integrity were unquestionable and the pool was very affordable. I would recommend Sacramento Custom Pools to anyone
This is a letter of reference for Sacramento Custom Pools. They have recently finished a pool and connected spa in our home over the summer. We are very satisfied with the final product.
My wife and I had chosen SCP after having seen the great work they had done on a
neighbor's pool and spa. Along with seeing their project, our neighbors were able to recommend them to us as satisfied customers.
We were looking for a pool company with personalized service who would work with us throughout the project to insure we got w-hat we wanted. In addition, they guided us with their experience to build a pool/spa that suited our needs and fulfilled our desires. Any concerns or questions that arose were dealt with professionally and expeditiously.
The project was complete in about eight weeks, which is about what we were told.
We continue to feel connected to SCP for any concerns now that the project is complete. We have not had any problems but do feel that SCP would be very responsive to our needs.
In summary, my wife and I can recommend SCP for any pool/spa project for any
Prospective customers. Their work was professional, efficient and delivered with a personal touch.
Dr. and Mrs. Pagnone
Dear Prospective Pool owner,
Last year, my wife and I were in the market for a new pool.
We knew what kind of pool we wanted and just how we wanted it to look. We received bids from at least 8 different contractors and not one of the Contractors followed our instructions except for Mike and Sacramento Custom Pools. All of the other contractors wanted to install what they thought looked good and had no regard as to my input.
Mike spent several weeks discussing our options and I can tell you that you will not find a more honest and ethical company around. Mike and his team were easy to work with, cared about putting in a great product and in my opinion, set the standard for pool contractors in Northern California. I cannot tell you how satisfied we are with our pool and the quality of it's construction, not to mention that the was easily 20K lower than the competition. Please feel free to contact me if you have any questions or would like to stop by and see his work firsthand.
Letter of Reference for Sacramento Custom Pools
We recently completed a pool with Sacramento Custom Pools. We chose them not only because their bid was slightly lower than all the others and they were the easiest to work with in the bidding process, but also because they were the only company who said that they could put in the pool that we wanted without removing our existing cement patios that surround the pool. We were pleased to be able to avoid the extra expense of having to replace what we already had in the yard.
Our biggest concern or fear was our tight and inflexible budget. In the end, there were no extra or unexpected charges, and Ron and Mike were flexible with us along the way as far as scheduling according to our financial needs.
We have exactly the pool we expected at exactly the price we were prepared for.
Best of luck to you with yours,
Kim and Bruce Bennett
Dear Mike and Sacramento Custom Pools,
I want to thank you and your subs for a job well done. I am ever the skeptic about everything that involves money and am always wondering whether or not I have gotten what I paid for when all is said and done. We are also building a large storage building and I wanted to pass along something I was told by one of the subcontractors on that project. I was talking to him about the pool while he was watering down the concrete pad for the building and he said that we are very fortunate that the pool was done very well. He went on to say that being in the concrete business he sees many jobs that are done horribly, with corners cut and how they will eventually have fatal problems. He paid you as the builder, very high compliments for your workmanship and he didn’t have to do that, being as he wasn’t even involved in building our pool.
We love our pool and how it looks with the pebble product and the tile contrasting with the decking. The kids are so excited that they are still swimming in the pool even it’s still freezing to me. I just wanted to let you know how thankful we are for your workmanship and integrity.
Again, Thank You!